ServiceNow: your
TOM Index snapshot

Solution Providers brands buyers and AI notice first.

Solution Providers 2026-07
8
ServiceNow
Top of Mind
78.3
Top of Model
17.2
Composite
47.8

How AI sees ServiceNow

Category Discovery 19.5
Buyer Scenarios 10.1
Executive Visibility 16.1

How buyers see ServiceNow

Distinctiveness 91.7
Clarity 66.7
Trust
Resonance
Confidence 83.3

Category leaders

1
Accenture
58.1
2
CDW
53.5
3
Microsoft
52.2
See the full Solution Providers leaderboard
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About the TOM Index

The TOM Index combines AI visibility and buyer perception signals to show which brands come to mind, shape the model set, and earn confidence. Learn more about our methodology

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