ServiceNow: your
TOM Index snapshot

Infrastructure brands buyers and AI notice first.

Infrastructure 2026-07
181
ServiceNow
Top of Mind
53.3
Top of Model
1.6
Composite
27.5

How AI sees ServiceNow

Category Discovery 3.6
Buyer Scenarios 1.9
Executive Visibility

How buyers see ServiceNow

Distinctiveness
Clarity 58.3
Trust 58.3
Resonance
Confidence

Category leaders

1
Nutanix
73.1
2
Microsoft
64.8
3
VMware
62.4
See the full Infrastructure leaderboard
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About the TOM Index

The TOM Index combines AI visibility and buyer perception signals to show which brands come to mind, shape the model set, and earn confidence. Learn more about our methodology

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